Welcome to Saral-Health.com (“Site”). Saral-Health.com is a platform which provides you with information on health and well-being and explain the science which if adopted can help you to activate seven chakras present in human body which in turn help to improve immune system and eventually can assist in recovery of any health problem.
“Member”, 'User' or 'You' means any person who access or avail the Site of the Company for the purpose of hosting, publishing, sharing, transacting, displaying or uploading information or views and includes other persons jointly participating in using the Site of the Company.
To register as a member of Site or use it, you must be legally competent to enter into a contract as per the laws of India. If at any time it is found that you have made any misrepresentation, then Company reserves the right to forthwith terminate your membership and / or your right to use the Service without any liabilities of whatever nature.
Site membership is exclusively available to individual member only and not available to companies, LLPs, partnership firms, institutions, trusts, societies, association of persons and/or businesses.
This Agreement shall remain in full force and effect until you use the Site or as long as you remain Member of the Site. You may terminate your membership at any time, for any reason by writing to the Company. In the event you terminate your membership, you will not be entitled to a refund of registration charges, visiting charges, consultancy charges, expenses towards procurement of materials and/or other, charges, costs, expenses, if any, paid and/or incurred by you under the Services, except where otherwise stated in writing. Company may terminate your access to the Site and/or your membership for any reason with or without sending a notice to you at the email address and/or sending SMS and/or making call on the registered number provided by you.
All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, indemnity and limitations of liability. Termination of your access to and use of the Services shall not relieve you of any obligations arising or accruing prior to such termination.
You agree to pay registration charges, visiting charges and consultancy charges and any other charges as applicable to your use of Services and you shall not circumvent the said structure of charges.
The said charges could be paid either online through the facility made on the Site or by RTGS or NEFT in the account of the Company details whereof available on the Site. Third parties support and services are required to process online payment. Company is not responsible for any loss or damage caused to you during this process as these third parties are beyond the control of the Company. The charges could also be paid offline either by depositing the amount at the designated health centers or by handing over the amount to the representatives of the Company at the time of their visit to your premises.
All charges are exclusive of applicable taxes, levies, duties etc.
We reserves the right to modify the fee structure by providing on the Site which shall be considered as valid and agreed communication. In order to process the payments, we might require details of your bank account, credit card number etc.
No refund will be given of registration and visiting charges paid by you. Provided further that if you have used our telephonic counselling facility and accorded your consent for the Services, then if you wish to opt out of our Services at the time of visit of our representative you shall be liable to pay the visiting charges as shall be communicated by us.
Company owns and retains all proprietary rights in the Site and the Service. The Site contains the copyrighted material, trademarks, and other proprietary information of Company and its licensors. Except for that information which is in the public domain or for which permission has been obtained from the user, you cannot copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. Any such act or an attempted act on your part shall constitute a violation of this Agreement. Company reserves right to take legal action (civil and/or criminal) wherever applicable for any violations.
You understand and agree that Company may delete any listing, content, communication, photos or profiles (collectively, 'Content') that in the sole judgment of Company violate this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of either Company and/or its Site Members.
You understand and hereby agree that you are solely responsible for all information, data, text, photographs, graphics, communications, tags, or other Content that you upload, post, email, transmit or otherwise make available via the Service to other Members. Company does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances Company shall be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service to other Members. However, Company reserves the right to verify the credibility of Content posted on the Site. In exercising this right, Company may ask you to provide any documentary evidence supporting the Content you post on the Site. If you fail to produce such evidence to the satisfaction of the Company, then such act will constitute violation of this Agreement and Company, in its sole discretion, terminate your Membership without a refund.
By posting Content/ advertising to any public area of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to the Company, and other Members, an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing.
The following is an illustration of suggestive list of Content that is illegal or prohibited on the Site. If you post such illegal or prohibited Content on the Site, then Company will investigate and initiate appropriate legal action in its sole discretion against you, including without limitation, removing the offending communication/Content from the Service and terminating your Membership without a refund.
Illegal and prohibitive Content includes which:
is blatantly offensive to the community, such as Content that promotes racism, bigotry , hatred or physical harm of any kind against any group or individual;
harasses or advocates harassment of another person;
involves the transmission of 'junk mail', 'chain letters,' or unsolicited mass mailing or 'spamming';
promotes information that you know is false, misleading;
promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
promotes an illegal or unauthorized copy of another person's copyrighted work;
contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
displays pornographic or sexually explicit material of any kind;
provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and
engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.
You agree that you shall not host, display, upload, modify, publish, transmit, update or share any information on the Site, that:
belongs to another person and to which you do not have any right to;
is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
harm minors in any way;
infringes any patent, trademark, copyright or other proprietary rights;
violates any law for the time being in force;
deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
impersonate another person;
contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
You must use the Service in a manner consistent with any and all applicable local, state, and central laws, rules and regulations.
Address: Grievance Officer,
M/s. Saral Arogya LLP,
EL 86, TTC Industrial Estate, MIDC Mahape,
Navi Mumbai, Maharashtra, India – 400701
The Grievance officer shall be available between 10 am to 6 pm IST from Monday to Saturday excluding Sunday and public holidays in India.
The materials on the Site are provided for informational purposes only and do not constitute medical advice on any matter. Company assumes no responsibility for the accuracy or timeliness of any information provided herein. You should not under any circumstances rely on, or act on the basis of, the materials on this Site. These materials and information are not a substitute for obtaining medical advice from your own physician and / or medical practitioners as appropriate. Your access to and use of the Site and/or Service or any content posted on the Site is at your own risk. You understand and agree that the Services are provided to you on an 'as is' and 'as available' basis. Without limiting the foregoing, to the full extent permitted by law, Company disclaims all warranties, express or implied, of merchantability, fitness for a particular purpose, or non-infringement. Company shall not be responsible for any loss, damages including without limitation direct, indirect, incidental, punitive, and consequential damages of any kind arising from or relating to the use of the Site and/or the Service and/or the Content posted on the Site. Company does not give any implied or explicit guarantee or warranty of cure from health problems, illness you suffer by you choosing to register on the Site and adopting the Services. The Site assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to or alteration of, user and/or Member communications. The Site is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the internet or at any website or combination thereof, including injury or damage to users and/or Members or to any other person's computer related to or resulting from participating or downloading materials in connection with the Site and/or in connection with the Service.
In no event Company will be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including without limitation any loss of profits arising from your use of the Site, the Service or errors, mistakes, or inaccuracies of data, content, information, materials provided by you, even if Company has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, Company, liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the consultancy fees paid, if any, by you to the Company for the Services.
You agree and acknowledge Saral Health concept and Services to be rendered therein are purely based on Direction Science, Structure Science, Energy Science and Chakra Science.
You agree and acknowledge that we do not provide any magical remedies or Services barred by the laws of India and does not assure any magical changes but definitely strive to enhance energy at your premises to overcome your health problems.
You understand, agree and acknowledge that the Services are not medical and/or therapeutic in nature, nor substitute for any medical advice, diagnosis and/or any other treatment and shall not be construed as such unless otherwise specifically provided herein, and that you should consult appropriate medical professional for matter related to your health and well-being.
You authorize us to send SMS or call to the registered number/E-mail ID including but not limited to regarding informative glimpse of our concept Saral Health, its procedures, confirmation of your appointment for counselling with our health advisor, testimonials etc. You hereby agree that such SMS sent and/or call made would not be considered as a violation of the TRAI regulations even if you are registered under the DND list.
During counselling session at our health centre, you shall provide to the health advisor all your medical reports, relevant documents etc. who shall record your medical condition by examining the medical reports, relevant documents etc. so provided by you. If you have opted for our telephonic counselling then you shall forward all your medical reports, relevant documents etc. through any digital mode e.g. email, whatsapp etc. as required by our health advisor. Said information is collected only to ascertain the genuineness and correctness of your health problems and shall not be construed as diagnosis and/or assessment of your medical conditions.
You understand, agree and acknowledge that you may have medical emergency during your visit at our health centres for the counselling and you shall not held the Company and/or its directors, employees, health advisors, representatives etc. responsible and/or liable for any injury, harm, costs, expenses etc. you may suffer as a result of such emergency.
During such emergency, Company may extend assistance for wheeling you to the nearest hospital and you shall be responsible to take further appropriate measures either by yourself or through your relatives, friends or any other person including but not limited to admission in the hospital, payment of medical bills etc. In no event we shall be responsible for taking said measures and bear costs, expenses pursuant thereto.
Once you are satisfied by the counselling at our health center and accords your consent for the Services, you have to pay in advance visiting charges to us and thereafter we shall arrange for a visit of our representative at your premises. However, if you have use our telephonic counselling facility and thereafter accorded your consent for the Services then you shall pay the visiting charges to our representative at the time of their visit at your premises. There shall not be any visit and/or survey at your premises unless and until you pay the visiting charges in advance towards the Services.
On receipt of visiting charges, our representative shall carry out initial survey of your premises to draw a layout, thereafter study and ascertain deficiencies as per Direction Science, Structure Science, Energy Science and Chakra Science and propose remedial measures befitting the aforesaid deficiencies together with a kit to be used as per the instructions of our representative.
For the said purpose, you shall permit our representative to access and reasonably use your premises as they deem necessary. You shall also permit and allow access to them to use any facilities on the premises and shall co-operate with and provide them, from time to time, any additional assistance or resources that they may require for effectively rendering the Services.
You shall solely be responsible for the photo images of your premises furnished by you through digital mode to our representative for drawing the layout of the premises if you opt for Services through digital mode. We shall not be held liable for any losses, costs, expenses, damages, caused to you due to or arising out of advice given on the basis of said inaccurate images pursuant to the Services.
We shall deploy all necessary resources, including the man-power resources etc. for performing the Services and shall also be entitled to employ, engage and/or replace such resources as it deems fit without any intimation to you or your approval.
REPRESENTATIONS AND ACCEPTANCE BY THE CUSTOMER
You acknowledge that you understand the concept of Saral Health, Services to be rendered therein and the terms and conditions pursuant thereto and was given ample time and an opportunity to resolve all queries, if any, regarding the same.
You agree and acknowledge that you have voluntarily opted to avail the Services. You further agree, represent and confirm that we have not induced you to avail the Services.
You also understand and acknowledge that implementation of suggestions may require procurement of certain goods/materials and you acknowledge that those purchases shall be done by you only and you shall not held liable to us for those purchases.
You understand and agree that you alone are responsible and accountable for decisions, actions and result in your life after implementing the advice given under the Services and agree to not hold the Company and/or its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, suppliers, and representatives liable for any decisions, actions or results that you make or experience in life due to utilization of Services at any time, under any circumstances.
You further agree that firm and its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, suppliers, and representatives disclaim all warranties, representations, or guarantees express or implied, statutory or otherwise in connection with the Services to be provided herein except as provided for under this Agreement.
DUTIES & RESPONSIBILITIES OF CUSTOMER
You shall be responsible for the accuracy and correctness of information furnished in the Site and/or registration form for availing the Services and submit copy of medical reports along with registration form in support of ailments/health conditions designated in the said form.
One relative shall always accompany you during your counselling at our health center.
You shall use the kit as per the instructions of firm and/or its representatives.
You will not indulge in any manner in any activity that will impact the brand image or create doubt or disparage the Services offered by the Company and/or its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, suppliers, and representatives in the minds of the public at large.
You shall perform detailed product inspection upon delivery of kit.
If you receive a defective/damaged item, then you shall contact our service centre within 14 days from the receipt thereof.
Upon receipt of your return request, we will arrange for a quality check to examine the complaint of the product being faulty/defective. Upon successful validation of the complaint request for return/replacement shall be processed with regard to the faulty/defective item. The returns/replacements will be accepted for only those items which are found to be faulty/defective. Decision of the Company shall be final and binding upon you.
You understand and agree that it is required by practise and standard of care to keep records of counselling. You hereby gives consent to the Company for video and audio recording of counselling session. The recordings shall be used to aid the Services provided to you.
Information contained in the recordings are of confidential in nature and we shall make every endeavour to maintain the confidentiality of information as such. Firm shall not disclose the information to any person and entity other than its employees, authorised representatives, consultants and business associates who need to access such information for providing the Services unless otherwise mandated by law.
You confirm that the Content, information including the personal information provided by you is correct and accurate.
You are strongly advised to submit copy of your Driving License, Passport, Aadhaar Card or any other Government recognized documents in order to validate the details such as your identity, address etc. of your profile.
Company uses third party payment gateways for collection of fees and charges. In case of payment gateway failure the same would be communicated to the Member by the payment gateway provider. Company shall not be responsible for extra currency/conversion charges/deductions/error issues from payment gateway. In the case of failed online transactions, which result in no services, Company offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching your card/bank accounts through the payment gateway.
By becoming a Member, you agree to receive certain specific emails, messages, calls for feedback and promotional offers from the Company, its subsidiaries, associates, affiliates or business partners.
If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.